Return & Exchanges

Exchanges and returns
Our exchange policy is valid for 30 days. Once 30 days have passed since you received your order, we unfortunately cannot exchange or return.
To be eligible for a return, your item must be unused and in the same condition as you received it. The product must also still be in its original packaging.

Additional non-returnable items:
Gift vouchers

Do not return your purchase to the manufacturer.

There are certain situations where only partial refunds are granted or refunds are refused.
- Any item that is not in its original condition or has been damaged.
- Any item with missing parts for reasons not due to our fault(s).
- Any item returned more than 30 days after delivery.

Refunds
Once we have approved the return, it will be processed and the money will be automatically refunded to your account within 7 days. The refund will be received via the same payment method the customer used when placing the order.
Late or missing refunds
If you have not yet received a refund, first check your bank account again.
Then contact your credit card company or bank, it may take some time for your refund to be officially transferred.
If you have done all this and have not yet received your refund, please contact us at info@cambridge-attire.com.

Exchanges
The quickest way to make sure you get what you want is to return the item you received and place a new order for the item you want. If you wish to exchange your item, please email info@cambridge-attire.com.

Shipping
You are responsible for paying your own shipping costs for returning your item. Shipping costs are not refundable. If you receive a refund, the cost of the return will be deducted from your refund.
It is expected to return a return with a traceable shipping service or purchase insurance. The sender is always responsible for the shipment and we cannot guarantee that we will receive your returned item.
Depending on where you live, the time it takes for the exchanged item to reach you may vary.

Address: Verdunplein 17, Eindhoven, North Brabant, 5627 SZ, Netherlands
E-mail: info@cambridge-attire.com
Contact form: Click here
Phone number: +31613576036
Company number (Chamber of Commerce): 81038976
VAT number: NL003520753B92

Opening hours:
Mon - Fri: 08:00 to 18:00
Sun - Sun: 10:00 to 16:00